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Business Solutions
The Fiable
The Fiable
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Business Solution as a Service

Experience the power of Business Software as a Service (BSaaS), a cutting-edge cloud-based service model delivering a comprehensive suite of business applications over the internet. Our BSaaS platform equips businesses with the essential tools to effectively manage their operations, eliminating the hassles of hardware and software maintenance.

The Fiable announces a strategic alliance with ZOHO, a prominent leader in web-based business tools. This powerful collaboration harnesses the strength & expertise of two industries to propel the modular furniture industry, SMSE into a new era of organized digital growth. 

Our Products

CRM
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Sales Force Automation

CRM automates crucial tasks such as scheduling sales appointments, sending follow-up communications & managing sales opportunities. This allows salespeople to concentrate on customer relationship, nurture leads & close deals.

Sales Performance 

With smart sales performance management, the process involves monitoring, measuring & managing sales performance. It encompasses various activities such as setting sales targets, evaluating & analyzing sales data.

Process Management

Create a unique & scalable sales management process based on business needs. Mapping out the process & providing step-by-step guidance for each stage of the sales pipeline, helps sales representatives stay focused while prospecting.

Analytics

Utilize advanced CRM analytics to monitor all stage of the sales cycle, from analyzing leads to gaining deal insights, activity stats & email analytics. Visualize CRM data, map sales data across different zones & gain valuable insights into business stands. 

Banking

Accounting software offering automated bank reconciliation & secure transaction fetching from paypal & bank accounts. Simplify tax preparation, effortlessly manage bulk transactions & stay ahead of account activities. 


Project Management

Maximize project profitability with project management accounting software. Easily track billable hours with a timesheet & transform time into revenue. Log project hours daily, weekly or use timer widget. Efficiently manage project expenses, 

Accounting Software Suite
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Tax Accounting

Experience the best in tax accounting for business. Easily file tax returns online, link TIN with respective contacts, effortlessly create tax-compliant invoices, seamlessly transition to e-invoicing & generate e-way bills with ease.

Reports

User-friendly accounting & financial reporting software designed for all business types. Transform raw data into valuable insights with dashboard, featuring the detailed reports & charts for payables, expenditures, receivables, inventory & more.

Task Automation

Experience top-notch end-to-end project automation solution that effortlessly navigates complex projects involving multiple teams & numerous tasks. This tool is highly flexible to streamline workflows & processes, with special automation features.

Time Tracking

The time tracker tool accurately records employee tasks & time spent, facilitating precise time tracking & client billing. Seamlessly integrating with third-party apps for development, collaboration & daily tasks. It also offers push notification.  

Task Management

Effectively manage simple & complex projects by breaking them down into milestones, tasks, task lists & sub-tasks. Visualize project plan & track progress efficiently with Gantt charts & Kanban boards. Establish task dependency & more.

Charts & Rep0rts

Utilize a variety of charts to carefully plan work, create task dependencies, reschedule tasks effortlessly & monitor progress using Gantt charts. With resource utilization chart manage teams workload and distribute work equally among team.

Project Management tool
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Live Chat

Elevate your customer communication at every touchpoint in their journey—starting from their first visit to your website all the way through to the customer support phase

Visitor Tracking

Real-time tracking software provides insights into visitor sources and browsing patterns, allowing for tailored prospect engagement based on site visitor behavior.

Customer Engagement and Support Tool
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Instant Messaging

Engage with potential leads & clients on their preferred communication platforms, providing them with the convenience of connecting to business from anywhere.

Chat Bots

Automate conversations with our enterprise-grade AI chatbot platform and deliver exceptional customer experiences round the clock across various channels.

Help Desk Tool
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Ticket Management

Centralize ticket management & streamline all tasks in one place. Effortlessly track customer requests across multiple channels, brands, products, departments.

Self Service

Empower customers to find quick answers anywhere with guided conversations, community, a knowledge base & a multi-brand help center.

Agent Productivity

Equip every agent with the necessary tools they require to effectively collaborate, communicate & strengthen customer relations.

Automation

Optimize productivity & efficiency by implementing process management, automating routine tasks ,using notification rules, workflows, support plans & more.

Publish & Monitor

Social media publishing tool for businesses. Effortlessly post content across all social media channels, collaborate on post ideas & gain valuable post-specific performance insights with smartQ.

Schedule

Discover the convenience of managing post scheduling, bulk scheduling, scheduling reposts & tracking scheduled post all in one place using advance scheduling techniques 

Social Media Management Tool
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Inbox

Inbox simplifies tracking social interactions across all networks. Keep an eye on comments, mentions, messages, reviews, reactions, streamline response & categorize discussion.

Analytics

With detailed social media metrics gain valuable insights to understand social media audience better, identify top-performing post, analyze brand performance & more.

Contact Management 

Elevate business with robust contact management by adding & monitoring contacts, creating tailored & focused email campaigns that result in increased conversions.

Campaign Management

Optimize business campaigns with efficient campaign management tools, allowing  to design, approve & organize content all under one roof ensuring all aspects of marketing campaign is optimized.

Send Time Optimization

Boost email open rates by sending at the optimal time. Schedule emails for simultaneous delivery, regardless of time zones. This proven method will help identify the most suitable time to send out emails.

Signup Forms

Customize email signup forms, select from pre-designed & responsive templates,

 Create popup forms to convert visitors to customers & engage them with personalized emails.

Email Marketing tool
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Personalize Survey

Align unique brand style with the completely personalized survey. The tool lets you customize every aspect of your survey themes.

Integration

Unlock the potential of surveys & collected data with a suite of diverse applications, while seamless integrations expand  capabilities beyond traditional surveying.

Customer Survey Tool
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Online Poll Creator

Quickly understand customers' opinions. Create intelligent online polls & get them launched within minutes. Have a great poll with all respective brand elements.

Analyze Reports

Simplify complex data effortlessly with  advanced reporting tools, transforming intricate information into visually intuitive formats for better understanding.

Data Analytic Tool
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Data Integration

Gain insights into data, wherever it's located. Access over 250 data sources, including files, feeds, web URLs, databases ,business apps & more.

Augmented Analytics

Enhance data analysis using technologies like AI, machine learning (ML), natural language processing & generation (NLP/G) to swiftly gain valuable insights of data.

Data Preparation

Get data ready with AI-powered data preparation right within the analytics tool. Cleanse, transform & enrich data to ensure it's clean & ready for analysis.

Unified Business Insights

Unify business data from various functions like marketing, sales, support & finance across organization & seamlessly analyze it to unearth valuable insights.

CRM Plus

CRM Plus is designed to integrate various functions into a single platform, making it easier for sales, marketing, customer service teams to collaborate and streamline their process.

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